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| - Horrible service, disgusting water, long wait.
I've been here twice now. The first time, I sat outside with my dog, and we had a good time. I wasn't in a rush either. Don't remember what I had, possibly a salad. This last time however... I have nothing good to say.
When we arrived, the hostess looked rather put out that we would prefer our choice of table over her choice... Even though there was only maybe one or two other tables seated! Our order took forever (the person seated AFTER us got their order first, with no explanation to us about why our order was taking so long or how much longer it would be), the server(s) were not attentive at all, the water tasted like it was from a bathroom sink... The food wasn't fantastic. It was mediocre at best. Not worth the wait one bit. We ended up asking for to go boxes as soon as we finally got our food, and my dining companion ate what he could and left the rest - not worth taking to work. I ate a little, and saved the rest. Wish I hadn't though, as it didn't reheat well. The grilled cheese was really weird tasting, most likely because of the odd assortment of cheeses.
Also... and I hope I'm wrong on this... But there was a table at the front where two or three business-type people were sitting... Making phone call surveys. Sounded like they didn't have very good people skills, especially not for the delicate nature of a phone survey, and... I think they might have been the owners and/or managers of the restaurant! They said goodbye to us as we left, as though they owned/managed the place, so I don't think I'm wrong about this guess, unfortunately.
Overall, I'm completely dissatisfied with de la Cruz. The only upside was the decor. While my dining companion didn't care for bits of it, and I didn't appreciate the fake plant behind me sticking into my hair, I thought the overall style of the place was pretty nice. Not sure what category it would fit into... maybe trendy? Intimate? I don't know. But seriously. Who cares about the decor is the service is horrible? de la Cruz, take some lessons from Kitchen Nightmares.
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