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| - I am currently standing in this store waiting for an offer on my items. I called about 25 minutes before arriving at the store and spoke to a female employee. I missed her name on the phone but assume it was either Abigale or Jadanya, as those are the name tags on the two female employees present now. (I may have those names slightly off..am trying to read name tags discreetly) I explained I was a first time buyer and had a few questions. I asked what the current approximate wait time was and explained I had a swing, rock and play, co sleeper and a box of toys to bring in. I asked if those items were likely to be accepted depending on condition and she replied that equipment was always in demand and was certainly worth bringing by if it was in good condition. I said I'd pack things up and head their way. Upon arrival I carried the co sleeper and box of toys to the door and was greeted by a sign stating they would only accept one box and one hard item per person. I pushed inside and approached the counter, and asked the employee there, Matt, when that sign had been posted. He replied that it had been up for two hours. I said it would have been nice to have been told that on the phone, that the employees should have made that info clear. He wanted to know if I had asked. I explained that I had clearly told the employee on the phone what I was bringing and had asked if they accepted them. He said rudely "Well, then we answered your question.". He was brusque throughout our encounter and said it would take up to 45 minutes to look over my items. I began writing this review and signed up for a yelp account as I waited. About 15 minutes later he called me over and said they'd like to make an offer on the co sleeper. He explained that they search items online for current pricing, price the items in their store between 50% and 60% of that price, and will offer me between 25%-40% of what they will sell it for. He claimed to find my item posted between 40 and 70 $ online. I made sure he included "deluxe" in his search, as there were two versions of this co sleeper and mine was the more expensive. He said he had, and that he'd found it for 40 through K mart and Walmart. He offered me 12.50 for the item. I declined and left (am now finishing this post at home). I have Googled, and the co sleeper listed for 40 on the Kmart site is, indeed, the non deluxe version, as I stated. So... I will not be going back to this store. If you decide to do business there, I recommend that a) you ask many, very specific questions on the phone until you are satisfied that you have all relevant information and b) Know exactly the value of the item so that you can't be scammed and c) be prepared to deal with rude, condescending employees. Very disappointed in my experience here.
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