I wouldn't hire these guys again. The only really positive thing I can is that the crew was nice.
They called early & told me they were on the way. I guess they had a cancellation so it was about an hour early. When they showed up they needed water. I live in a condo so I don't have an outdoor water spigot. They eventually found one & came back w full tanks.
I tried to get everything off my floor before they got here - including stuff I store under my bed. That was a waste of time. They did not even try to get under any furniture...except the coffee table.
My bed & couches are both higher off the floor so it's not like I expected them to move a ton of furniture. It's easily accessible, but they didn't even try. They also completely ignored the corner where my couches meet so that's still dirty.
I have a cat so one of the main points in getting my carpet cleaned is to help cut down on cat hair. Not cleaning under the furniture pretty much defeats that idea. I still have dust bunnies under there.
Anyways...not happy. Won't hire them again. For the money I could've just bought a nicer vacuum & probably got more of the cat hair up with that