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| - I have never in my life felt the need to leave a bad review like this, but I guess there is a first time for everything. My experience with Blush Salon was absolutely awful. After seeing their Instagram posts constantly and seeing their name pop up a few times, I decided to get my hair done. I knew it was a higher end, more expensive salon but I figured they were balayage experts like their Instagram claims so it would be worth it. Absolutely not true. The start of my appointment began with me showing the stylist pictures of HER OWN work to demonstrate what I wanted. Me not being a hairstylist, a picture would be much easier to reference. But the stylist consistently threw hair stylists terms at me thinking I knew what they meant. I asked for a light brown, blonde balayage. My hair was a brown/faded red color. The process begins and I should have known it would be bad when a client next to me was getting her hair fixed by another stylist because hers turned out BLUE. After spending 3 hours in the salon for a blonde balayage, my hair turns out BLACK on top and on my straight across bangs while the rest is a gold brassy blonde with absolutely no dimension. There are harsh lines, colors did not blend, and again I could not comprehend how my hair turned out BLACK when I asked for blonde. Then the stylist uses an insanely bright light to take the after picture, which looks NOTHING like my actual hair. Now the instagram pictures make sense- the light makes the hair appear perfect. I leave the salon and try to make my hair work for 2 days, when I reach out to the stylist she blames the entire thing on me and states that I asked for a "root color". The owner would not contact me via phone or email after I reached out and only messaged me via instagram messenger. Extremely unprofessional. The only solution she would offer was to have another stylist at the salon fix my hair. After paying $240 for my hair to turn out completely opposite of what I wanted, I decided against this option. I understand time was used, so I only asked for 3/4 or 1/2 of my money back considering this was my first ever experience at Blush. She would not compromise, was very unprofessional, and did not care about the concern of her customer. I wish I would have called a friend of mine before the appointment, because come to find out she has had plenty of clients that have had horrible experiences just like mine at this salon. Do NOT go to Blush Salon. Do NOT trust the pictures taken with a Halo ring light. Ridiculously overpriced for very amateur work. Unprofessional and rude customer service. This is the most horrible experience I have ever had with any salon or business. DO NOT GO TO BLUSH SALON.
And as for the comment below this: I tipped that amount because I am not going to be cheap. My hair was styled at night, again I could not see the true result of my hair so I trusted the picture taken with the light. The next day when I saw my hair in person with natural daylight this is what I saw. Take a look for yourself and tell me if this is a "transition phase" or a plain mess up. Right off the bat when I questioned this stylist she was defensive and blamed me for her work. If this is such a hard transition, why is it that another stylist was able to fix it in 1 go and explained every single mistake the stylist at Blush made? And my hair came out absolutely perfect with beautiful blonde pieces? Again do not go here. Absolutely petty. And if you leave any sort of review that is less than perfect they will block you on everything. This business is a hot mess, their lack of professionalism is hilarious. See the pictures for yourself. The first and second show the two completely different colors. On the second you can see how my bangs are black and the rest is completely different. The third is what i asked for. Just trust your gut instinct before you go.
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