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  • If I could give this location negative stars, I would. I thought maybe things had gotten better since my last visit four months ago, but no. The manager doesn't give a crap about solving customer problems. When they completely messed up my order and I took it back, I was told repeatedly to "take it back a minute" and was then reminded of all the ways I was the reason my order was messed up. After listening to the crazy manager be defensive and fight with me about how they were not at fault, I took my stuff and walked out. I've worked my fair share of years in customer service, and maybe this manager hasn't heard the saying "The customer is always right, and even if they're wrong, they're right". I'll drive the extra 5 minutes and go to the Crossroads location. They are awesome there and even gave me 50% off on teacher appreciation week! Something San Tan never would have dreamed of doing. Forget this location. Worst Chick Fil A I've ever been too.
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