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| - I really want this place to succeed, which is why I'm writing this. It's going to be long ...
My husband and I found Black Mountain last year and decided to check it out. They had several craft beers to choose from and a pretty good-looking menu. We were excited to have found such a great place so close to home, however, after going back several times and trying different menu items we quickly came to the realization that they would just have to be a place to go for a quick beer and bread pudding (easily the best we've ever had!) Here are just a few examples of what we've been disappointed with ...
-The burgers are usually good but not consistently good
-Penne a'la Vodka had to be sent back, completely tasteless
-Green Chili Mac & Cheese is dry & overly spicy
-Mixed drinks are just okay
-We went for taco Tuesday and only liked the fish tacos
The service is usually good except for the last time we were there, which was Sunday, 5/20/18. We stopped in Saturday afternoon (the 19th) on our way to baseball game, sat at the bar because we had limited time, ordered two beers and the beer cheese burger to share. The bartender was new so she was a little slow and could definitely use more training, like "if a customer tells you that they're in a hurry, make sure you take their food order to the kitchen before you go off to find someone to change a beer tap, even if it's for their beer." She was very nice though, we weren't delayed too long, and the burger was really good this time, so it was all good. While sitting at the bar we started chatting with the guy sitting next to us, who turned out to be one of the bartenders. He was also very nice and mentioned that they would be open tomorrow at 10:30 am, for Sunday brunch. He showed us a menu and raved about the bloody marys. We were sold. We even invited one of my step-daughters to come to brunch with us.
The next day we arrived at 10:45 am, the door was open, and we could hear talking in the back, but there was no one in sight. We said "Hello", sat in one of the booths and a few minutes later a waiter came out and let us know that they would not be open until 11 am. We apologized for the confusion and asked if it would be okay if we waited inside and maybe looked at a menu. He said that was fine and brought us 3 regular menus and water. He asked if he could get us something to drink and we ordered three bloody marys and asked for the brunch menu. While he was off looking for bloody mary mix the chef came out and chastised us for being there early and proceeded to tell us that nothing is available until 11 am, not even drinks. Again, we apologized for the confusion and asked if it was okay if we waited inside. She said fine and went back in the kitchen. Then the waiter came back with 1 brunch menu, for the three of us to share I guess, and informed us that they were out of bloody mary mix. What??? We then ordered 3 mimosas just to find out that they didn't have champagne. He was noticeably embarrassed, and we can tell he felt bad, but at that point we really didn't see a reason to stay. We were looking forward to a good brunch and didn't want to be disappointed further, especially since the "chef" was so rude.
We really tried to like this place, but they need a lot of help. Also, we heard they were trying to be a sports bar ... yuck! Don't we have enough of those?
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