Leo is the reason for this score. I was browsing the men's section on 2/23 and put back two shirts I wanted to come back for. He was secretly trying to follow me and then yelled at me about where the shirts were as I walked out to head to another store before making my purchase. First, train your team to look for what they think is missing before yelling at a black man to try and accuse him of shoplifting. FBI statistics show that whites are more than 50% of department store shoplifting while blacks are less than 20%. Instead of watching me, watch someone else. Ultimately I bought the shirts after my purchase somewhere else because Dillard's has amazing deals, but Leo ruined my entire shopping experience today. Prejudice at its finest