I had such a terrible experience bringing my puppy to the groomer that we ended up leaving. They wanted to keep my 12 week old puppy for four hours for only a puppy bath and paw trim (no haircut). They were insisting on lots of extra charges that were not needed and the staff were rude and certainly did not make me feel comfortable leaving my puppy with them. I will not be returning to this location. Not to mention that the manager wasn't knowledgeable or helpful in any way.