So first let me say that I love Wild Wing Cafe. We came here around 9:30 pm and the restaurant was not full AT ALL. The hostess immediately informed that there was a 20 minute wait. We started to leave but then asked if we could order at the bar. We stood at the bar and were literally never acknowledged. The folks at the bar were already complaining that they had never received refills and that the service was horrible. We literally had to flag down 1 of 2 waitresses at the bar who took our order but never made eye contact. We ordered the Wing Sampler with three flavors and Wild Fries. When she was inputting our order into the system she yelled across the bar to confirm our order. Very impersonal. I don't know if they were short staffed or what but that is no excuse for poor customer service.
We waited almost an hour for 1 order of winds ONLY because we 1. Already paid for them and 2. Were genuinely curious at how long it would take.
They appeared to be more focused on pouring drinks than anything else. I saw the most diligence from the busboys.
At least the wings and fries were hot (we had been sitting there so long we decided to eat there.) but we only had 1 ranch and 1 blue cheese, no napkins or silverware, and no sour cream that's supposed to come with the fries. People were leaving and going to other much busier restaurants and eating before us. Apparently this is a regular issue at this location. Save yourself some time, hunger pangs, and frustration and go somewhere else.