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  • This review is for the Auto Body World at 5620 E Baseline Rd. Mesa, AZ 85206. No one ever WANTS to have to go to an auto body shop (Do they? I certainly hope not...) Thanks to some knucklehead executing an illegal left turn into my driver's side door, I didn't have a whole lot of choice other than to find a body shop. My insurance company directed me to Auto Body World. So off I went. I was impressed upon pulling into the parking lot. The place was clean, and staffed by friendly, helpful and downright cordial people. They made a stressful, generally painful experience as good as it could be. There is an Enterprise Rental Car outlet right in the shop and I was in and out in 15 minutes. Several days later (and 4 days earlier than promised!) I got a call that the car would be ready that afternoon. The bodywork was flawless. Paint was matched perfectly, window retint was an exact match. Everything looked great. Except one minor piece of damaged trim was not replaced. As soon as I pointed this out, the manager agreed that it should have been replaced and I had an appointment to bring the car back in. That's a bit of a drag and keeps Auto Body World from getting a coveted fifth star. But at least there was no hassle what-so-ever getting the additional work done. And they genuinely felt bad about missing this. But other than that one minor thing, they did very high quality work, in a clean, friendly and professional atmosphere. Needing a body shop sucks. But if you have to use one, I don't think you'll go wrong with Auto Body World.
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