Wanted to try this place, but didn't get to.
There were only 3 of us and we waited for over an hour - no updates, no estimates of how much longer it may be. After 45 minutes, we were only told we'd be put at the big table (even though there were 4 person booths?) after the hostess (blonde w/ tattoos) saw us and realized we'd been there for so long. We didn't hear anything from her after that, and realized 3 groups of 2 and a group larger than ours that came in AFTER us got seated. There also appeared to be 2 other employees getting behind the hostess table but didn't really do much.
I understand things get busy, but the lack of communication from the hostess was disappointing especially since she knew how long we'd been waiting. Someone really needs to work with the hostesses on customer service. It seems like this is a recurring issue too, which is even more disappointing that nothing is being done about it despite responses saying they're welcoming feedback.