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| - After my first visit and my previous, 2-star review, Roushan and Tony (two of the owners) contacted me to address my concern. They used my previous review to re-train their staff on consistent measurements/preparations. They also offered to comp my next salad since my first visit was not a positive one. This is excellent, top-notch customer service and smart business sense. They truly want to satisfy their customers and make whatever changes necessary to do so. Kudos to them for being eager to hear what needs to be fixed and not being defensive about it!
So, a few days after my fist visit, I visited again. This time I got the Cobb salad. It was delicious. The toppings were generous (sliced boiled eggs, a lot of crumbled bacon, fresh sliced cherry/grape tomatoes, blue cheese, and avocado), there was the perfect amount of dressing (enough to flavor it without overpowering it), and everything was incredibly fresh. The Cobb salad, along with their incredible customer service, earns them my 5-stars!
I am so happy that Gilbert has a place like this, offering fresh, healthy, and organic fast food at affordable prices. I hope Salad and Go succeeds and expands. My family will definitely return!
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