I think they must have been having a bad day. We've eaten their sandwiches a few times but probably never again. Stopped by for take out lunch last Wednesday. The owner/manager? seemed a bit stressed and was yelling at the employees for taking an order (ours I think) incorrectly. I ordered the veggie which was supposed to have "all" of their veggies on it but only had the basics (tom, lett., sprouts). I thought the flavor was OK but the kids were not impressed.