We recently visited the Ruth's Chris location in downtown Charlotte for a business dinner and meeting. The service was very good and could not have been better. The food, I.e. Steak was also very good, properly prepared, and generous in size. My only complaint, or issue with the meal was the items that came with the entrees. The mixed vegetables were only 'so-so', and the salad was of equal value and quality.
This is not intended to be a criticism of the evening, just that I think they could do better. With that I will only give them 4 stars, but I will go back, and will better prepared next time.