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  • We had the worst first impression and pre-sale customer service with the pre-owned department, specifically salesman Hakeem Bolaji. We made an appointment for a test drive. We were running early and called ahead to see if we could do the test drive earlier. In the call, I also asked if we could also try a new Honda Fit for comparison. The tone of the conversation immediately changed. Hakeem gave a stern "No!" and asked in an aggressive manner the rhetorical question "How many cars do you want to buy?!" somehow implying that we're idiots for trying more than one car and comparing. I mentioned that we wanted one car but wanted to try more than one and compare, and added that I thought his question was condescending. He answered "Well, you don't need to come in and buy from here!" I hung up at the end of the conversation completely taken back and surprised. Do not come here for pre-owned cars, unless you want to buy more than one car from Hakeem! Horrible customer service.
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