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  • I lived in NYC for 3 years and nothing about their bagels even remotely resembles the deliciousness of a New York bagel. They taste like frozen bagels you'd buy at the grocery store. I wish that was the worst of my experience but the customer service was just about the most terrible service I've seen in a long time. I walked in to not a single person in line, yet about 6 people behind the counters not paying any attention to anyone. I waited about 5 minutes to order then another 5 minutes at the counter to pay for a $5, yes $5 bagel with cream cheese. Nothing else - no drink, etc. New York prices without the New York taste. I wanted to like this place as its close to me but will not be back. Seems very disorganized with below average bagels.
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