If i can this company less than 1 star I would. Yes I did receive your email re: reaching an amicable agreement----29 days after the service. 28 days after I received the invoice and about 2 weeks after I vowed never to work with you again.
There have been at least 3 occasions where I had to call you because you were late. Not the other way around. I spoke to your worker on the phone and after being informed that they didn't know where to clean, I left it alone. The master bedroom bed was not made. I went back and cleaned the kitchen counters and appliances that were just ignored. I could mention other areas that were obviously not dusted or cleaned appropriately if you'd like as well, but that's neither here nor there now.
I think there are some great members to your team, but the ones you sent last were not apart of that crew. Your last service was subpar , like I said before, initially you did an amazing job.
We can go back and forth all day about who is right or wrong here, but let me remind you, that I really have no vested interest as I am no longer your customer. That is why your email was ignored.