I've been coming here for years, always ordering take out and have always been satisfied with the food. Customer service has always been okay, I didn't expect much given I was picking up food anyway.
My husband and I decided to eat in last week and our meal was the usual- decent food that made a quick weekday dinner, loud but peppy music, decent service! I signed the receipt and remember I signed it off as an even $30 (including tip). While reviewing my a/c statement yesterday I noticed I was charged 31.52. This made no sense to me and I was quite honestly surprised. Wanting to let them know (of human error, ignorance or foul play) I called the restaurant and asked to speak with the manager. I was told he wasn't available. I told the woman on the phone (who was really sweet and appreciative of my call) what had happened and left a message for the Manager to call me back. It's been over 24 hours and I haven't received a call yet.
Long story short- I feel cheated. A dollar fifty doesn't matter, it's about honesty and integrity. Signed receipts being manipulated (erroneously or on purpose) is appalling and I'm sure illegal.
Gave them 2 stars- for the hundreds of meals I've eaten here and because I don't think everyone deserves to be blamed for what is (hopefully) one person's error.