The staff in this place have never impressed me.
Usually no one comes to the door to welcome you in. You walk in, wait a few seconds and go find your own table and sit down !
I have never seen any of their servers going out of their way to make us feel welcome, or special.. However I haven't been able to find anything majorly wrong with any part of their service either.
The only reason I go there is the giant beer. I'll upload a picture right now.