I have yet to find a Roberto's with good customer service. They kinda look at you like you don't know what you want to eat. I simply ordered a carne asada breakfast burrito with no cheese and the cashier made it the most complicated thing to order.
Other than the service, the food is very good! Roberto's is the best place to come for those late night cravings because they're open 24 hours & most have drive-thrus. This location, however, doesn't have a drive-thru and parking can be tough if you come at a busy time.
It's a bit pricy, but I assume you're paying for the huge portions. Here are my favorites:
Carne asada fries -- I can only share these delicious fries with someone because I can never finish it. It's probably the best thing there, but there's so much. And you really have to finish it in one sitting cus soggy fries aren't good the next day.
Chimichanga -- The chimichanga is to die for, yet the chicken is sometimes dry... maybe I'll try the carne asada next time!
Carne asada breakfast burrito -- this burrito has eggs and potatoes in it! I never like the cheese in there because it's always sprinkled in one section so you jut get a bite-full on cheese. Eh.
Roberto's is consistent. Any one you go to, the food tastes the same. I just wish the customer service was better.