i recently purchased a groupon for botox injection. i made an appt on Sat. afternoon. the place was empty when i arrived and i was immediately asked to fill out over dozen pages of personal info as well as sign a hold harmless...i did not even receive an initial consultation. i was very uncomfortable that Dr Chen did not wear medical gloves when handling the injection needle and inserting into the serum bottle... perhaps he sensed my uneasiness and later proceeded to put them on when applying the serum.
Thank Goodness! this i would think is a standard practice, who knows when he last washed his hands!! Nor did the doc use sanitizer.
All in all, it was a poor experience. The asst was to call me back for a follow up appt however i never received a callback... another disappointment. In future i would rather pay full price to receive proper care under safe and clean conditions.