My boyfriend and I are on vacation in Vegas and saw a sign for hookah and decided to try it out. We were seated at a couch and one of the workers, Mariah, came over and sat down to explain how everything works here. She was very friendly and has AWESOME customer service. Music videos playing, not crazy loud or over crowded. Hookah is good, and they don't burn your head out to get you to order a refill. So happy we stumbled upon this place!!