Went in to have my mom learn and buy a few things for her new phone, idk could have been bad timing but we were brush off. I've been to other Apple stores and the guy that was helping us was annoyed with us or something and just said ok your done and walk away. Like cause we bought something that is all go away. Like I said might be bad timing but I've been to other Apple stores and this one sucks, the att guys near Sears help us out more.