Horrible experience. Called ahead and was told it was 45 minute wait, but there was immediate seating on the patio. Loaded everyone up and went down 10 minutes later and was told patio seating was same as indoor and it would be over an hour. I told them about my call and the 7 hostesses just stared blankly at me and finally one said, "Are you sure you called this location?" Because, of course, it has to be my fault. No way one of their folks could have made a mistake. No apologies. No nothing. Will never go to that location again even though it is close to my house. May not ever go to another Oregano's. Their food is fine, but not near as good as a lot of the new pizza places opening downtown. Very disappointing experience.