Went back recently to get my daughter's Jeep inspected on a Saturday... I called before going and they said it would be an hour wait... However, when I got there, they said it would be 2 plus hours. So, I ended up leaving it.
Good thing i did because I dropped it off by 10 am & they didn't have it ready until 4 pm... Wow, just for a state inspection & oil change?!
Oh well, at least I felt that they didn't try to sell me a bunch of unnecessary repairs, so I would go back. I will just plan accordingly for the length of time they will take.