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| - I only have experience with the bouldering here, so that's what i'll review.
Customer service was fairly good. There is typically a staff member or two roaming around to help people with routes or just to help with having fun.
The quality of the materials and wall can be a little shady. Some walls are unstable. They aren't going to fall off as far as I can tell, but if you push off of a couple of them they will wiggle back and forth a good 4 inches. Some fire sprinklers are located between rocks, so when moving off of one rock I nearly cut my hand on the sprinkler. Some routes involve utilizing the top of the wall, which isn't always smooth. So a jumping move can give you a nasty splinter on the fall. Many of the rocks feel like they are going to snap off the wall when you hang on them. Everything is functional, which seems like the motto here.
The quality of the routes are...strange. There is one main setter for all the bouldering routes, so they don't vary much in terms of style. His style, as of this review, is to utilize the walls for feet and use unorthodox moves. It is fun, but challenging. Some V1's could be rated as 3's in other gyms. There are difficult techniques that beginners will not have and rocks that they will not be able to grip in the 1's and 2's. On top of that, smearing is something that takes time to get used to, so it is usually used in intermediate and advanced routes. Here it is on every route.
The main reason this gets a 4/5 even after constructive criticism is because of the uniqueness. The routes are different than other gyms and I definitely learned a bit. There are some cool structures; bouldering has a tunnel and lots of caves; climbing has "The Globe". There is also a community in this gym.
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