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| - We've been there several times, living only about 45 minutes away. The drive there and the views are worth the drive alone. If it wasn't for the food at the restaurant, it would get five stars. The food is a cut below. Uninspiring, plain, seriously unhealthy (and not in a good way), portions are simply way too big, and - if it's busy, which it is frequently - the kitchen seems to not really listen to their waitstaff.
Once you get seated, the service is friendly and very good. Today, it was great. But, the gentleman at the check-in - well, sir, you are not cut out for it. Seems the need to handle the pace and "complications" doesn't quite match his skill set. Their notification buzzers "...don't work outside." Really? Ten feet from the door and they don't work? We, and two other parties, were all taken by surprise *after* we went in to find out we'd been passed over. And once we all re-gathered inside, the gent was irritated we took the few minutes to have to do some of his job and get our families back together for the reason we came. Get some new buzzers!
Next, sit down and figure out how to increase your business by offering better food. You already have some pretty hefty margins in your dishes and drinks, make it actually taste good!
Go for the view, maybe a drink or to hear a little music (which, again, the execution of which is not really thought out - you can't actually hear it unless you sitting in front of the musicians). And unless you're into quantity in place of quality, don't go for the food.
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