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  • They were seriously understaffed the day I went. We stood there by the cash register for about 6-7 minutes before I could even order. Then a swarm of people lined up behind us because everyone realized that no waiter was available to come a wait on them. I'm still unsure if there normally a waitstaff to serve you. If there normally is, they were seriously lacking in staff. If there are no waiters normally, then maybe there should a sign that says "order here" above the register so people are not just waiting at their tables. Tables went unbussed and the food was slow to arrive. My waffle was cold and soggy and you could tell it had been sitting a while because the whipped cream lost its shape and was just a lump of half melted cream. Even if it came out warm, the quality of the waffles is just average...like a waffle at IHOP or Denny's. Maybe it was just a bad day, but this place definitely doesn't deserve 4 stars. It looks like it would be clean, charming, conveniently located (staff was friendly too)...but my dining experience was not so good.
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