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  • I have been getting my Lincoln MKX serviced at Sanderson Lincoln since I moved to the Phoenix area almost two years ago. At my last oil change three months ago, it was recommended that I purchase at least two new tires. I was given a rating for each of the existing tires and I decided to purchase two rear tires. When I returned today for my next oil change, I was given the exact same speech concerning my tires. The ratings and all were an exact replica of my last visit. I stared the service manager in the eyes and told him that I had just heard this scenario three months ago and that the new tires were currently on my Lincoln. I thought he was going to drop over. He tried to back pedal so fast and furiously that he looked like a total imbecile and crook might I add. Unfortunately that will be the last time that I use this dishonest establishment. My grandfather, my father, my brother, and now my nephew have owned a family run Ford / Lincoln dealership in the midwest for the past 60 years. I know how important it is to be honest and straightforward with your customers. Sanderson Lincoln should be banned from business.
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