I've been to this location multiple times. I've never had an issue. Every time I go they are quick with the service and pleasant. However, today I tried to call in an order for pick up because I didn't want to go and sit there by myself. That changed my view of them completely. The first time I called I was asked to hold for placing my order. Eight minutes later I hung up and immediately called back and was asked again to hold again, and I said, sure I don't mind holding but please don't make it eight minutes like the last girl. she said OK I'm sorry just a minute. I hung up six minutes later. There is no reason for me to have to wait 15 minutes on hold just to say I want an order of the 2 x 2 x 2. I don't know if I'm going to go back after this. Ridiculous