My experience here was both exactly what I expected and not at all what I expected. Let me explain...
You know how anytime you have a question about your phone, or your phone is acting up or needs a small repair and you bring it anywhere, no matter how small you think the problem is, the tech will tell you how tragic your phone is and you spend hundreds to get it fixed? No? Just me? Okay then
I am the mother of three of the most droppingest kids on the planet. I had to fix 2 shattered screens and stumbled across a Groupon for Desert Wireless. Great deal on glass repair so I purchased it.
Dropped in today and dropped both phones with them and was told they'd be ready by 1 pm. Fully expected a call telling me there was nore to be done (ie. LCD needed repair etc.). At 12:59 pm I received a "phones are ready" text.
What the?!? That's it? No surprise charges? No needing to keep it overnight because the repair was more complicated than anticipated? I showed up a few hours later, was handed the phones and came home the best mom in the world.
Never again will I go to the carrier only to be forced to make a claim.
Desert Wireless get used to seeing me!