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  • I vowed not to review H&M until after the first month of chaos. The first two times I visited, that's exactly what it was. And it's to be expected, of course. The first time I went, we didn't even bother trying to get into the line for the fitting room. I just tried things on right out on the floor. Despite the mobs, the checkout lines still moved at an efficient pace, and the staff was collected and helpful. After my visit today, the store had cooled down, things were much more tidy, people weren't slaughtering each other for the last flannel button-up, and there was a general vibe of togetherness. Even though it was a Monday afternoon, the store was at a normal level of business and the staff was upbeat and on top of things. There was no wait to get into the fitting room, nor to check out. The selection is not bad. The menswear section is a smaller portion of the store, of course, but it is not small. I was expecting the worst: a tiny corner relegated to graphic tees and jeans. That was not the case at all. Sorry for doubting you, H&M. The selection of clothes in the store for this season was not amazing, but not bad. The right selection of Fall/Winter clothing can be difficult to market in Phoenix, especially upon opening the very first store in the state. I am pretty much guaranteed to find something that I would wear at any given H&M location. With their prices and the close proximity to where I live, I will undoubtedly be here a lot. I'm excited to see how this store rolls out future collections. My advice: a bit more accessories (for both men and women) and I'd like to see some of the dressier menswear. Fiiiiinally!
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