This isn't the first time that I've been here, but service has NEVER been this bad. Unfortunately for the servers it's not their fault that the managers UNDER STAFFED ON A SATURDAY MORNING!! like please tell me which BREAKFAST restaurant only schedules 2 servers in the morning on a Saturday. I'm a server, and this is just sad.. You've got your servers running around like chickens with their heads cut off because there's so many people here and only 2 people on the floor.. One of the servers doesn't seem very well trained or experienced, and the other server has only been on her tables.. #teamwork Please tell me, where is the MANAGER and HOSTESS?! Why are the servers seating themselves? Why is the manager sitting in the office not helping out? Why are customers coming and knocking on the kitchen door because they've been standing up front for so long... Absolutely ridiculous... Again, where is the damn Manager!?!
Y'all need to rethink your scheduling techniques, and be more involved. Never have I worked at a place where a manager is not involved in the operations of the business. It's sad.