Their lash services are not hygienic. They fall out quickly, the room is not clean, and they are eating/drinking/coughing without washing their hands. I stupidly went back to give them the benefit of the doubt, and again my entire set of lashes had fallen out by the 10th day. They leave you sitting there waiting, and customer service is non existent. When I first stopped going, they texted an offer for $20 off for positive reviews on yelp. They can't pay yelp for a better review, so they want us to trick the system for them. Now I receive spam coupons and birthday messages trying to get me to come back and unsubscribe each time.
I have never had my nails done at Pop. It looks like they do a good job, but I don't know. The eyelash extensions, however, you should have done somewhere else.