Understandably, Friday evenings are very busy. Four of us arrived for a 6:45 reservation and were escorted to a comfortable booth. Our waiter was prompt and attentive, at first. Within minutes he was given two large (6-8 people) tables, and that was it. We were on our own.
The food tasted good, but portions were small. This is rather surprising since pasta is sooooo cheap. Twice as much pasta, with the same amount of sauce and additions would have made a huge difference and cost pennies. What a shame.
We were sitting in a booth adjoining the backside of the bar, and the music from the live entertainment was so loud we couldn't hear each other, even when raising our voices. Yikes!
Dessert tray brought to the table had 3 choices. We were told there were other choices, but they wouldn't fit on the tray. Seriously? We decided against ordering one.
I've been to Brio for private parties, and they did an excellent job. Plenty of attention from ample staff.
Brio has all the ingredients for a great Italian restaurant, but is getting the proportions out of whack. Small tweaks could really improve this place.