Horrible customer service at this location. Ordered coffee and donuts and when clarifying order was correct the cashier was very demeaning. I had previously purchased coffee at this location where the order was wrong so I wanted to assure they had the order listed correctly. The donuts served were stale; one was hard as a rock! When commenting on this to our drive-through attendant she was anything but helpful. While hitting the hard donut against the steering wheel to show how hard/stale it was she said oh it shouldn't be that hard yet did not offer a refund, a different option, or even an apology. We left quite annoyed and will not be retuning. If you want a good cup of coffee and decent customer service, go to the Starbucks in this plaza instead, they have always been wonderful!