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| - We used Yelp to select who would be installing our windows. K & J Windows had the most and best rated Yelp reviews for 2016 so we called them for a quote. Tony came out and provided a review of windows and installation. The frames of the old windows would be covered with new channel frames minimizing damage to the existing window openings and keeping the mess to a minimum. That sounded great and we had all windows quoted (11 total) at a cost of $11,000+. We decided to begin with the six most critical reducing the cost to $6,000+. We were advised to remove anything breakable and the crew would provide any other protection needed. A two man crew arrived late due to traffic and began to tear out a large bay window in the master bedroom. They laid down some tarps and proceeded to tear out the old window frame back to the drywall. Much more extensive demo than we were led to believe but John, the lead installer, made a comment that you never know what you are going to find until you tear into a window made sense and at this point we were committed to get the old window out and the new, Simonton, window in. Six windows took the entire day (actually four windows and two sliding doors). The window box in the kitchen was a real mess. At one point John was outside using a sawsall while his helper stood in the kitchen with a leaf blower blowing the dust and debris out the window. Man, what a mess that made. Finish work around the frames was left to last so it was very late when the finish work began. The finish work reflected a 10+ hour work day. Given the hour and the mess, we did not do a thorough inspection until the following morning. Finish work is at best a "3" and dust was in every nook and cranny throughout the house. We love the windows but the mess it left was very upsetting to my wife. She is a fastidious housekeeper and will not let anyone clean other than herself. It took her a good week to go through every dish, pot, pan, drawer, books and bookcases, picture frames and floor in every room of the house to get the mess cleaned up. When we called to authorize payment we expressed out dissatisfaction with not having been provided fair warning of the mess this undertaking would require and offer fair warning here to anyone who is considering window replacement. Simonton windows are very nice and we believe the investment was worth it but be prepared for some serious clean up once they are in.
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