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  • My Dole Whip was amazing. The perfect blend of sweet and tart. Boyfriend got a chocolate crunch shake, and he said that was amazing too. The place itself was cute with its tiki theme. They had some games in the corner, which I think is a cute idea. The employee on duty was very sweet and patient with us as well. My only gripe about the place would be that the signage was out of control. There were two signs posted regarding crepe wait times, one about coupons, and another one about Dippin' Dots tasting policy. It was just out of hand and made the place look unorganized and cluttered. Also they have eight pictures of their sundaes laminated and strewn about their counter looking like a cluttered mess, as well as a sign with their Dippin' Dots flavors which was littered with day dots noting which flavors they were out of. I just think most of that information could be conveyed by the employee on duty without all the signs making the place look tacky. I also read the negative reviews about this place on Yelp, and the responses from the owner almost made me stay away from this place. As a restaurant employee myself, I take Yelp reviews with a grain of salt, and try to remember that not everyone has a spectacular day that they would want to be rated on every single day. Some days are more stressful than others. That doesn't really give a business owner or manager an excuse for writing smart ass comments back to a reviewer. Both restaurants that I work for has one person in charge of responding to Yelp reviews, and 100% of the time, they apologize for any inconvenience or any misunderstanding a guest has with their business. It is not a manager or owner's place to tell their guests that they are stupid, and doing so is not a great way to run your business. Regardless of how awful the management is at this establishment, I would definitely return. They have a wonderful product, and I will circulate nothing but positive reviews about their hourly staff as well as their treats.
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