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  • We needed an annual service on the two units at our home here in Gilbert. Last year, we had a big name company do a routine service for $210. The whole process last year took about 45 mins and their recommendations were "... need more blown insulation and need a 4 yr service contract for $840..." And BTW, they had a special that week only for both services at a 10% discount. I was unimpressed, hence looking for a second opinion. Robert our tech arrived within 20 mins of the target start time and took 2 hrs to go over the system. He inspected everything and measured the performance of the capacitors which start the fans and compressors. He showed me that one for the fan was performing at less than 50% of what was listed as required. He recommended replacement which we did. Everything else was fine. So our total bill with replacement of one capacitor for the fan was less than the other guys routine service. Robert was polite, wore shoe covers inside, and explained things as he went. He acted in a professional manner at all times.
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