I arrived at about 6pm for dinner at the bar for myself. It took about 10 minutes before someone came over to take my order even though it was not busy. I ordered a beer (great selection) and the Angus Burger. The beer was delivered promptly. After 30 minutes, my burger and fries arrive. I ordered the burger Medium and it came out quite well done and very dried out. I was offered ketchup or a side of mayo to "help". The obvious question you just asked is, "Why didn't you send it back?" A) I didn't want to wait another 30 minutes for a burger and B) by then a large group had arrived and the wait staff was in a frenzy. The fries were crisp, not greasy and not over salted. Very good. Needless to say, I finished I the beer and fries, not so much the burger. Lower rating also due to the waitress showed no interest in being proactive with the food and was solely focused on boosting the drink orders. I even had to ask for the check after sitting there for 10 minutes with my plate covered with my napkin.