I hate leaving negative reviews, but hopefully this well encourage management to make some improvements.
First of all they're basically a self-service breakfast restaurant. I wish I would have known that before coming, because the last thing I want to do when I go out to breakfast in the morning is carry a bunch of stuff to my table. For instance, my order required 3 plates, how was I supposed to carry that, they didn't provide a tray.
The floors were dirty, my table was dirty and the tables all around me were also dirty. It's hard to enjoy a meal when there's so much uncleanliness around. Please clean your floors more often and take the time to clean tables once customers leave. Small details like this say quality.
My waffle was also crunchy and cold...
Sorry, again I don't like leaving negative reviews. The restaurant was super cute I think the self serve concept might be good enough for some people but when you're half sleep and just want some food it's not ideal. They did complete my order very quickly.