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  • Either the online ordering system needs work or the employees need further training on its application. I placed my order through their website and when I arrived at the specified time the staff said that there was no order placed for me. I was passed off between staff members for ~10 minutes without so much as a "sorry for the confusion" until finally the manager came and figured out that they did indeed have my order in the back. No apologies or attempt to make up for the confusion, the manager just blurted "Here it is, that will be $25.10." This place needs to revamp its attitude towards it's customers and learn how to implement some common courtesy. Wings were dried out, not particularly meaty, and lacking in flavor. Their classic buffalo sauce, which should be the hallmark of a wing centric restaurant, was totally off. The only saving grace was their seasoned fries which were delicious and perfectly crispy. I wanted to give only a single star but figured I would add another to compensate for the negative bias which their ordering and service problems likely caused in me. Won't be visiting this location again.
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