Excellent service! we had a heat pump unit put in several years ago by Love Heating and Air. We had a question a few weeks later about the thermostat settings, and a knowledgeable serviceman came back to the house to show us how to properly program the thermostat. Years later we had another question, and they still had our unit information on file and could answer our question over the phone. Prompt, efficient, knowledgeable, and friendly staff. We've also had no problems with our unit. Highly recommended.