It's a chain but they do a good job. Quick friendly service and they checked back to see how we were doing.
We got a Poutine Porc Effiloche (our waitress's favorite).
The pulled pork was moist with good flavor and a light (not overpowering) bbq.
The poutine (french fries, cheese curds and gravy) was also excellent.
The gravy can make or ruin it (had canned gravy in an Ottawa cafe and it sucked).
Frite Alors had a good gravy and the curds were made daily.
We also tried a burger kebab with lamb and beef, it was dry and we wish we'd gone straight beef on that. The bun was great.
We got a side of fries with the burger and got the Americaine sauce with mayo, paprika, shallots, garlic, onions and harissa. It was ok and we do like mayo with fries but preferred catsup. There are several homemade sauces so plenty to try.
Not the best poutine we had but good enough to go back.