Looking for High-Speed Connection Direct to Hell?
A snarl of unused Rogers cable runs along along the outside wall of my house, at waist level. It's a hazard and interferes with my wireless (if live and uncapped) and an eyesore (if dead).
I just spent 53 minutes on hold or speaking to one of five different people to request that Rogers clean up its mess. I was polite for the first 45 minutes, even considering that this is my third call on this issue. I'll give it another shot tomorrow once my blood pressure and my mashed, sweaty ear recover from today's Rogers Communication-fest.
Things are going downhill. After the first call, a technician came to fix the problem but didn't do anything because it was snowing. He said he'd come back that Saturday. I think it's safe to say it's not going to snow for the rest of the summer but I haven't seen him.
Did I mention that Rogers' hold music is an eternally looping song featuring India's answer to Kenny G? It is interrupted periodically by what you think for a second is a person but turns out to be a recording reminding you that if you hang up, the time you've already wasted on hold will be even more of a waste. Monks chanting "hang up now... give up now..." would probably be less dispiriting than Rogers' mobius loop of saxophone polka.
Getting rid of Rogers would be like trying to stamp out dandelions. But if you like yourself and you've got another choice, I suggest you take it.