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  • I came here for the $28 Winterlicious menu for 2017 and I must say Excellent food and very fair portion, however what made me give a one star is the terrible service they provided. Everything went very well until our entree came and everything went downhill. The waitress poured sauce all over my purse and all of the sauce on the plate of the mackerel was gone. She just left my friends dish in front of her making the plate extremely unpresentable and she did not insist on getting a new dish for her. The waitress proceeded to get a dry towel (keep in mind this is oily sauce) and very reluctantly and provided a sloppy attitude of wiping my purse which did not go away. We asked for a damp towel and she still did a very mediocre job on assisting me with my purse. After a couple of minutes, the waiter did not ask me if everything was alright and left my friends unpresentable dish there so I told him I would like to speak to the manager. Once the manager came, he gave a very monotoned and short response. He did come back with another mackerel dish but said nothing about my purse. At the end we did get our sparkling wine reimbursed but the process of not handling the situation professionally ruined the experience. It's a shame a high class restaurant with great food would provide such service to their guests.
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