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  • It finally happened. I found the holy grail. The very first MAC store/counter that treated me so well that it made me want to rush to Yelp and tell all of you about it! Perhaps I had to leave the state of California to find a friendly MAC face? I don't know....but my experience at MAC today was great! Trinity approached me to offer some assistance. I usually respond to MAC artists with caution. I am prepared with the fewest amount of words possible to minimize conversation and then run out as fast as I can. But Trinity disarmed me. She had a warm smile and an approachable demeanor. Bonus points for not looking like an alien or Marilyn Manson (as some pro artists do). She had to deliver the bad news about a lipstick I wanted that they didn't have, but consoled me with many other fun suggestions, which I quickly snatched up. Then I asked if I bought lashes, if she'd apply them, which she agreed to without hesitation. The store was busy and she never missed a beat between helping me and many other customers -- and did so with kindness and professionalism. When she started applying my lashes she asked what I would be wearing later and went on to give me a beautiful mini eye makeover that was glamorous without making me look like a drag queen, which for me is a fine line. I ended up spending WAY more than I intended to spend on the lipstick I wanted and didn't find, but that's what happens when you fall into the hands of a good sales person that knows how to serve her customer.
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