About the only things that Cantina Loredo has going for it is the staff and a convenient location and so we keep going back. The service here is really very good.
But here's the problem: The food is just average and the margaritas are not very good - but they are OK. Even so... prices here are pretty high - and always have been - so I can't blame the prices on rising food costs. For example, the house margarita is $9, the Queso Laredo (yellow velveeta-like cheese dip with 1 spoon of ground meat on top) tastes like cheese dip from a jar and it's $12 and the guacamole is $10... The beef fajitas are almost flavorless... Margarita prices are a little better at Happy Hour - and there is a small "tapas" menu...
We do end up going back for the service and the convenient location... and every time we leave just a little more disappointed in the margaritas and food. This chain is missing something - maybe it could start with a better house margarita recipe. I really do want to like the place... it is so convenient... but the food doesn't have any flavor. This is the Denny's of "gourmet" Mexican food.
I've been to Cantina Loredo in Dallas - and the Dallas Airport, too. The food and margaritas are all the same at all location - and so are the prices. Very corporate. Very consistent. Just something missing...
So, if you happen to be in Gilbert, AZ, and or just passing through - then Casa Laredo is a convenient, "safe", very run of the mill Mexican food chain restaurant experience at the local mall with really good custoemr service.