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| - The only reason for my rating is the accounting team for this office. I was being hit with charges for visits that happened over six months before I received the bill, and once I inquired I realized that they had not yet reached out to my insurance company. This was irritating. What made it worse was that the person that I spoke with was always irritable and cranky right off the bat so was of very little assistance. I believe his name was Andrew. Andrew also did the scheduling and ended up making it so that we had to go to the doctor twice that week, as he had not scheduled us for a time when an actual pediatrician was present to perform my son's circumcision. Yes, I said it. As if the running around to the one visit with a newborn wasn't stressful enough, we got to do it twice that week.
I will say, however, once you make it past the front desk, you are certainly more at ease. Nick Goodman is such a kind, soft spoken doctor and my kids loved him. If we ever saw anyone different, they were always kind and informative. They spent as much time with us as we needed. The PA's, nurses and pediatricians definitely make this place, but if I were them I might do some 'sensitivity' training with the front desk staff.
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