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  • I came to this salon with a sob story of hair disasters. To sum it up a stylist in NY took my hair super dark and then tried to bleach it all at once, leaving me with burnt hair that was falling out. After spending almost a year with another stylist in NY working on correcting it I moved to CLT with hair that was healing but that I hated. When I booked my appointment here, after lots of online research, I spoke with the receptionist at another location and she suggested Marissa. After my first visit with Marissa I was happy, not ecstatic but happy. A year later I would never recommend anyone go see Marissa and I have personally not been to her in over a year. Every time I went in I would explain that while I wanted my hair to be more blonde than it naturally is I did not want it to be platinum or look incredibly fake. Every visit left me leaving the salon paying more money than the last visit and with hair that looked more and more like a 1990s bottle blonde Playboy model. The last straw was seeing the pictures from my sister's wedding. I had gone in the week before, as suggested by Marissa to let the color have time to settle or something, and AGAIN explained that I wanted it to look more natural than it currently did. I should have walked out then because Marissa simply stated "let's add more blonde!" Being scared that I couldn't find another appointment before the wedding and not wanting to have awful roots I sat in the chair and let her do her thing. Once I saw the wedding photos I instantly cancelled my next appointment with her and started searching for a new stylist. My hair looks like yellow piss in the pictures and my roots were still INCREDIBLY noticeable after not even a week. While the salon looks nice this place isn't worth half the prices they charge. Maybe I should have walked out or spoken with the management but after and year and all of the money I spent there I couldn't bring myself to even consider giving them another shot. I've successfully found another stylist, whom I won't mention here but who I have also reviewed on Yelp, who actually listens to her clients and gives them the hair they've been dreaming of.
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